Delete Your Account
You can delete your camera.ui account yourself, at any time, directly in the app. Deletion is permanent and takes effect immediately.
Delete your account in the app
- Open the camera.ui app and sign in.
- Open Settings (the gear icon on the server overview), scroll to Account.
- Tap Delete account and confirm.
With an active paid subscription
If you have an active paid subscription, you choose between two options — there are no refunds in either case:
- Delete at subscription end (recommended): nothing more is charged, your account stays fully usable until the end of the period you already paid for, and it is deleted automatically on that date. You can cancel the scheduled deletion in the app any time before.
- Delete immediately: your account is deleted right away and the remaining paid time is forfeited.
No app access?
If you can no longer access the app, email us at [email protected] from the email address of your camera.ui account and request deletion. We verify the request against the account email and delete the account.
What gets deleted
- Your camera.ui account and sign-in (including your email address and display name)
- All server pairings and remote-access connections
- All camera shares and share links
- Your subscription or trial (any active subscription is cancelled)
- Push-notification registrations on all devices
- All active sessions
Your self-hosted camera.ui server, its configuration, and your recordings are not affected — they live on your own hardware and never belonged to the cloud account.
What we keep
Nothing that identifies you remains in the product. We keep a minimal internal audit entry of the deletion event and any records we are legally required to retain (for example invoicing records for paid subscriptions, kept for the statutory retention period). See our Privacy Policy for details.